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VISITOR ANALYTICS

TRACK WEBSITE METRICS AS A GROWTH BOOSTER

Discover the Ideal Time and Region for Seamless assistance. Gain valuable insights to optimize your customer support strategy and deliver exceptional service.

Track Page Visits and Active Chats for Actionable Insights. Build understanding of visitor behavior, measure engagement, and optimize your website's performance.

visitor-analytics

CHAT FEATURES

MAKE YOUR INTERACTIONS SWIFT AND SATISFIED

PIN CHAT

The Pin Chat feature allows you to highlight and access important chats instantly, ensuring that no critical information or customer inquiries are overlooked. Never miss a beat with pinned chat. Keep track of your ongoing tasks and urgent messages by pinning and prioritizing customer chats on the dashboard.

pin-chat

SNEAK PEAK MESSAGES

Get a sneak peek into your visitors' messages before they hit send button. with our Sneak Peek Message feature respond to customer queries proactively. Rest assured, our Sneak Peek Message feature maintains customer privacy while empowering support agents to anticipate and address concerns effectively.

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PRE-WRITTEN RESPONSES

Deliver prompt support and handle common queries using pre-crafted responses, ensuring consistent and efficient communication with your customers. Customize pre-written responses with a personal touch to make customers feel valued and appreciated, fostering stronger connections and brand loyalty.

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Seize An Instant Opportunity

Captivate and convert visitors in the blink of an eye

Hook

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Chat

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Convert

AGENT SUPPORT

EFFICIENT CUSTOMER SUPPORT AT FINGER TIPS

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    Agent Support

    Provide unparalleled virtual help enabling support agents to provide personalized assistance to ensure a smooth shopping experience.

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    Live Chat

    Instantly resolve customer queries, boost satisfaction, and increase conversions with our responsive and user-friendly chat interface.

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    CHAT

    Deliver prompt support and handle queries using pre-crafted responses, ensuring consistent & efficient communication with your customers.

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